Privacy Policy

Wash Fiction LLC (“Wash Fiction,” “we,” “us,” or “our”) operates the website washfiction.com and provides pressure washing and soft wash services in Port Saint Lucie, Florida and the surrounding Treasure Coast. This Privacy Policy explains what information we collect when you visit our site or request a service, how we use it, and the choices you have. By using our website or contacting us for a quote, you agree to the practices described here.

Information We Collect

Information you provide

When you request an estimate, book a service, or otherwise contact us, you may give us:

• Your name
• Email address and phone number
• The service address or property details for the work you’re requesting
• Details about the job (services needed, square footage, scheduling preferences)
• Any message or notes you choose to send us

Information collected automatically

When you visit washfiction.com, certain information is collected automatically through cookies and similar technologies, including:

• Your IP address and approximate general location
• Browser type, device type, and operating system
• Pages you view, links you click, and time spent on the site
• The website or source that referred you to us

Cookies & Analytics

We use Google Analytics to understand how visitors use our website so we can improve it. Google Analytics uses cookies to collect standard internet log and visitor behavior information in an anonymized form. This helps us see which pages are popular and how people find us — it is not used to personally identify you.

You can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on, or by disabling cookies in your browser settings. Learn more in Google’s Privacy Policy.

Third-Party Services

To run our website and business, we rely on a few trusted third-party providers. When you use these features, your information is handled under each provider’s own privacy policy:

• Calendly — used for online booking and scheduling. If you book through our site, the details you enter are processed by Calendly. See the Calendly Privacy Notice.
• Google — analytics and related services, as described above.
• GitHub Pages — our website is hosted on GitHub Pages, which may log standard server request data such as IP addresses.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes and estimates
• Schedule, perform, and follow up on the services you request
• Contact you by phone, text, or email about your job or appointment
• Send before-and-after photos and service updates
• Operate, maintain, and improve our website and services
• Comply with legal obligations and protect our business

How We Share Your Information

We do not sell your personal information. We share information only in these limited situations:

• Service providers — with the trusted third parties listed above (such as Calendly and Google) strictly to operate our website and scheduling.
• Legal requirements — when required to comply with applicable law, a court order, or a lawful government request, or to protect our rights, safety, or property.
• Business transfer — if Wash Fiction is involved in a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.

Data Retention

We keep your information only as long as needed to provide our services, maintain business records, and meet legal or tax requirements. When information is no longer needed, we take reasonable steps to delete or securely dispose of it.

Your Choices & Rights

You have control over your information:

• Marketing messages — you can ask us to stop sending promotional texts or emails at any time by replying STOP or contacting us directly.
• Access or deletion — you may request a copy of the personal information we hold about you, or ask us to correct or delete it, by emailing us at the address below.
• Cookies — you can disable or delete cookies through your browser settings and use the Google Analytics opt-out add-on linked above.

Depending on where you live, you may have additional rights under applicable privacy laws. We will honor valid requests as required by law.

Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

Data Security

We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Links to Other Sites

Our website may link to third-party sites or social media pages (such as Instagram, Facebook, or Nextdoor). We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date at the top of this page. Significant changes will be posted on this page. Your continued use of our website after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, reach out anytime: